Every day we are humbled by the messages of support from our customers. No wonder more than 70% of new clients are referred to us by current clients.
Click on the YouTube icons () in each testimonial to watch the video case study.
The technology that we've got now has put us well above anybody else. It is next to none. I haven't used another program that is as user friendly as what REI Master is.
It's easy to use...it doesn't take long to train someone
The business' online bookings have increased dramatically...
I would most definitely recommend (the software) to any single operator or multi-site operator as the best system...
Number one for me is their support. I don't think I've waited any longer than 5 minutes for a phone call back.
I would not try to use anything else. It's a wonderful program. I have recommended REI Master a number of times, and every single one of them are extremely happy with the recommendation.
We changed from the old system on the day of settlement and changing was easy. The team at EzyRez are extremely helpful and knowledgeable. The EzyRez system has so many advanced features over the old system which has saved our staff countless hours of work per week. With full integration to our touch screen Point Of Sale system at the bar and kiosk, and a real commitment to our business needs, changing to EzyRez has helped us focus on greater efficiencies and growing our business.
Thanks for being so patient, understanding and supportive; your support team are SIMPLY THE BEST!!! :):):)
I am writing to express our very best thanks for the excellent work that Scott, Helena, Bryce and the rest of your team have been giving us as we transition to your system. You should know, but if you don't already, you have an excellent and very dedicated team. My own team have needed a fair bit of hand-holding as we transition, but your team have been tireless, patient and always pleasant. We did not have anything like this level of support with our past software provider. It was a hard decision to change as I was not sure if the service would be better. However, we are all very pleased with the assistance we have had and I am convinced the change was worthwhile. I thought it was about time I wrote and expressed our gratitude. Thank you and now, because of your software and your team (and my team) The Hub continues to Rock!
I changed our software to EzyRez in all of our buildings. It was one of the best decisions I ever made. The change over was very smooth and the service from the support team was and still is exceptional. I was also very impressed with their forward thinking and receptive attitude regarding ongoing enhancements to the software. Most importantly though, EzyRez connects me to my online booking sources in a way that my old software just couldn't.
"I cannot speak more highly of the team and the product – both exceed my expectations with service and the quality of the product. If you need to contact me I would be only too willing to “sing their praises”.
We were very nervous about moving from our previous provider but found the transition to be smooth and easy. The support team have been second to none in the time we have been with them. The efficiency, ease and support provided by the team is commendable. The End of Month process is straight forward. The system itself is uncomplicated – all our front desk staff were able to pick it up quickly, allowing for a painless transition. EzyRez has also allowed us to see exponential growth with online bookings, thus generating higher revenues increasing efficiencies and distribution through our online agents. It allows us to sell every last room. It has never been easier using EzyRez Online as it gives us the ability to streamline processes and expand global reach – all in one integrated hotel distribution and connectivity solution. Gemini Court Holiday Apartments is a proud supporter of EzyRez. We will happily answer any questions with management teams that would like more information about the program itself, the transition, reporting or End of Month.
Graeme and I would like to thank all of the team at REI Master. Every time we have asked for help the team has always been there. They are an amazing group of people.
They have always made us feel that we are important and any issues were never too small or frivolous. It is nice to have a friendly voice on the other end saying let’s have a look at this and see what we can do and they do. Even staying back when we were on the phone after 5pm and not saying we will call you in the morning to fix it. They go the extra mile.
We can recommend REI Master with no hesitation, they are the best.